Mikkel Svane is one of my personal heroes. He has quietly built Zendesk into an extraordinary business which IPO’d earlier this year at just under a $1b market cap and which today is valued at nearly $1.8b – and growing fast.

They have over 50,000 customers globally and have grown revenues substantially over the last few years – $38m in 2012, $72m in 2013 and are on track to hit $125m this year! It’s nothing short of amazing and this is why I was so excited to learn that he had written a book to tell the Zendesk story. Continue reading →